Importer, Forwarder, NVOCC, Broker, Trucker: Who Does What?

Who handles each part of a container import — importer, freight forwarder, NVOCC, customs broker, freight broker and drayage carrier — and who to call when something goes wrong.

Port Drayage vs. Rail Drayage: What Changes for the Shipper?

How port drayage and rail drayage differ for the shipper — availability, releases, storage clocks, chassis and empty returns — and why nearly every Chicago move is rail.

How Container Drayage Works: From Arrival Notice to Empty Return

The container drayage process step by step — arrival notice, booking, releases, deadlines, pickup, delivery, empty return and closing the file — with a checklist.